Quality Policy

The quality policy and current overall objectives are displayed as symbols of the company’s commitment to operational best practice and as a continuous reminder of objectives to be achieved and maintained.

• To develop a management system which satisfies the requirements of ISO 9001:2000 and QS 9000 / TE that is based on continuous process improvement and the avoidance rather than detection of problems.
• To develop products and services which customers will value, leading to sustained competitive advantage and satisfaction for all stakeholders in the business.
• To establish strong relationships with both customers and suppliers who will contribute to improving the quality of what is sold and purchased.
• To use statistical techniques and analysis to monitor our processes and identify problems.
• To design and continually improve a quality management system based on employee involvement, and the maintenance of the quality policy.
• To provide all employees with the training, resources and support needed to supply quality products and services to all customers.
• To set meaningful quality objectives through the framework of the Management, relevant employees and functions, and ensure that they are tracked and reviewed through the Quality Management System.
• To properly communicate the policy and mission to all employees.
• To give individual responsibilities and accountability for the quality management system to employees.
• To establish an environment that supports the production and delivery of reliable, maintainable and durable high quality products and services.
• To actively encourage each employee to realise his or her full potential.
• To foster the concept of a team approach within the organisation, based on increasing the company’s competitiveness by way of improved quality and productivity